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• Qualification
• Philosophy
• More about me

•  Philosophy and guiding principles
  
• Customer partnership is the key to success
  - I want to build a long-term relationship with you and your company.
  - I am committed to your success.
  - Because your company is different from other companies, I customize the services to fit your exact needs.
  - Should we determine that your needs are outside of my area of expertise, I will suggest a more appropriate provider to fulfil them.
  
  I “walk the talk”
  - I live what I preach: I am continually developing my skills; I enjoy change and am open to other cultures. I KNOW that communicating effectively is necessary to maintaining good relationships with others; this is important to me.
  - Learning is one of my passions: I consider it a joy, and I love to communicate that to others.
  - I do what I enjoy, and I enjoy what I do. In that way I give the best of myself. It is good for me and for the others around me.
  - To me, improvisation theatre is an absorbing, entertaining vehicle for self-development.
  
  You can rely on my:
  - Enthusiasm & Creativity
  - Empathy & Patience
  - Openness & Honesty
  - Wisdom & Experience
  - Sense of humour
  
  Change
  - Change is life; life is change. Fighting against this, we only stand to damage our strength.
  - When change takes us outside of our comfort zone, there are great opportunities for creativity and learning.
  
  Learning
  - Learning is what our human brains are made for.
  - Learning means experiencing, taking risks, making mistakes. Training means offering a safe environment for learning.
  - For learning to take place, we need to trigger emotions.
  - Fun and training are compatible, and is an effective combination.
  
  Creativity
  - Everybody is creative. Some people may think they are not, but their creativity can be unlocked.
  
  Relationships
  - People don’t understand each other until they can see from the other’s point of view